Provider News Feed

Two new survey instruments will be launched on the MCNA Provider Portal on October 1, 2022. The surveys are being implemented to meet federal and state requirements and are designed to improve overall member and provider experiences. Please click here to learn more about how you can participate.

You are invited to participate in Round 3 of the nationwide study sponsored by the National Council on Disability, which is helping to drive real change for adults with Intellectual and Developmental Disabilities (I/DD)! In this last round, you will be asked to provide your input to build consensus on two major issues— Medicaid Participation and Treatment of Adults with Intellectual and Developmental Disabilities (I/DD). To learn more and complete the Round 3 survey, please click here.

Thank you to all dental providers who participated in last month's survey to help drive real change for adults with Intellectual and Developmental Disabilities (I/DD)! You are invited to participate in Round 2 of this national study sponsored by the National Council on Disability, which focuses on items most often noted by providers in Round 1. To learn more and complete the survey, please click here.

The federal government is ending the COVID-19 public health emergency and will give a 60-day notice of the effective date for all states. Please click here to read a bulletin with all the current details for providers, including links to Arkansas Medicaid enrollee information.

The HHS Office of Minority Health's National Standards for Culturally and Linguistically Appropriate Services (CLAS) in Health and Health Care is offering a free, online educational program that supports the delivery of culturally and linguistically competent services. Dentists, Dental Hygienists, and any other oral health professional interested may complete this e-learning Cultural Competency Program. MCNA encourages all network providers to learn more and begin the program on the HHS website.

Join us in driving real change for adults with Intellectual and Developmental Disabilities (I/DD)! Simply complete an anonymous survey sponsored by the National Council on Disability by April 30 and be entered into a $500 Lottery for your participation. To learn more about this national effort, please click here.

MCNA has adopted new Clinical Practice Guidelines (CPGs). Our approved CPGs can be downloaded from MCNA's website.

Effective January 1, 2022, orthodontic service code D8060 will be removed from the American Dental Association CDT Code Set. Claims for D8060 submitted with dates of service (DOS) after January 1 will no longer be valid. Please click here to learn more about MCNA's response to this change.

A new version of the Arkansas Provider Manual will go into effect January 1, 2022, which includes changes to accommodate the removal of D8060 from the American Dental Association 2022 CDT Code Set. To download a preview copy of the new manual, click here. The current Arkansas Provider Manual is always accessible at http://manuals.mcna.net/arkansas. Please contact your Provider Relations Representative if you have questions regarding these changes.

MCNA would like to share with your office a few important reminders about changes to your Medicaid ID number and the annual renewal of Arkansas dental licenses and anesthesia permits. Please click here to learn more.