Provider News Feed

In accordance with the Arkansas Department of Health Directive on Resuming Elective Dental Services Phase II, effective June 15, 2020, dental procedures can resume if dental health care professionals fully adhere to the revised ADH Guidelines, subject to the terms of the directive. Please view our Frequently Asked Questions for more information and a link to the Directive.

On June 9, 2020, the U.S. Department of Health and Human Services (HHS) announced that they will move forward with the addition of support specific to Medicaid and CHIP program providers to be considered for financial assistance. Dentists are being considered as critical providers for funding within this program. Please click here to read important information about this opportunity.

In accordance with the Arkansas Department of Health Directive on Resuming Elective Dental Services, dental facilities and dental health care providers may resume most elective dental services on May 11, 2020, subject to the terms of the directive. Please view our Frequently Asked Questions for more information.

The American Academy of Pediatric Dentistry (AAPD) has released a Practice Checklist meant to help dental offices address significant areas of practice that may need attention prior to resumption of pre-pandemic levels of care. Please click here to review this guidance from the AAPD.

Dental facilities and dental health care providers may resume services that require minimum protective equipment on May 18, 2020. Please click here to see the guidelines from the Arkansas Department of Health for resuming non-urgent/non-emergent elective services.

In accordance with a directive from the Arkansas Department of Health to dental offices related to the 2019 novel coronavirus (COVID-19), MCNA is requiring dental providers to provide only emergency or urgent dental services at this time. Please view our Frequently Asked Questions for additional information.

The American Dental Association (ADA) has released interim guidance for the screening of patients to identify COVID-19 infection, and methods to minimize the risk of transmission. Please click here to review these recommended resources.

We encourage your office to continue to be vigilant and proactively evaluate all patients for possible coronavirus disease 2019 (COVID-19) infection. Please click here to read an important provider bulletin from MCNA.

A new version of the Arkansas Provider Manual will go into effect January 2, 2020. To download a preview copy of the new manual, go to http://manuals.mcna.net/arkansas?v=1.9. Updates include space maintainer related CDT changes and other miscellaneous policy changes and advisories. You can view more information in the "Revision History" section of the manual. The current Arkansas Provider Manual is always accessible at http://manuals.mcna.net/arkansas.

Additionally, the Arkansas Medicaid and CHIP Dental Fee Schedule has been updated and will go into effect January 2, 2020. To download a preview copy of the new fee schedule, go to http://forms.mcna.net/ar-fee-schedule?v=1.8. The current fee schedule is always accessible at http://forms.mcna.net/ar-fee-schedule.

Please contact your Provider Relations Representative for additional information regarding these changes.

MCNA would like to provide your office with information about the upcoming Arkansas Medicaid open enrollment period and the deadline for renewals of Arkansas dental licenses and anesthesia permits. We would also like to share with you coding guidance from the American Dental Association regarding select CDT codes. Please click here to read more.