Provider News Feed
Read the latest news and information from MCNA for our Arkansas Medicaid and CHIP providers.
MCNA Provider Manual Updates in Arkansas
Posted: August 12, 2019
MCNA is hosting online webinar training sessions on to discuss Provider Manual Updates in Arkansas on the following dates:
- Tuesday, August 20th at 10:00 am and 2:00 pm
- Thursday, August 22nd at 11:00 am
- Wednesday, August 28th at 9:00 am and 1:00 pm
Click here to download a copy of the training presentation.
To RSVP
Please RSVP if you would like to attend the online webinar session. Email ArkansasSeminars@MCNA.net with your name, contact information, office information, and the session time you would prefer. Webinar access information will be emailed to you on the day of the webinar session.
Updated Orthodontic Treatment HLD Scoring Form
Posted: August 1, 2019
A new version of the HLD Scoring Form is now available at: http://forms.mcna.net/ar-hld-scoring. You may begin using this form immediately.
Updated Provider Manual Effective August 12, 2019
Posted: August 1, 2019
A new version of the Arkansas Provider Manual will go into effect August 12, 2019. For an overview of the changes in this version, please view our Provider Bulletin. To download a preview copy of the new manual, go to http://manuals.mcna.net/arkansas?v=1.8. The current Arkansas Provider Manual is always accessible at http://manuals.mcna.net/arkansas. Please contact your Provider Relations Representative for additional information regarding these changes.
Claim Submission for Posterior Composites
Posted: May 6, 2019
Please ensure that your office submits claims for posterior resin-based composite restorations using the correct CDT codes (D2391, D2392, D2393, or D2394) to ensure payment. Click here to learn more about claim submission for these codes.
TPL Letters Mailed to Arkansas Medicaid Members in Error
Posted: March 26, 2019
MCNA has recently been informed that the Arkansas Department of Human Services mailed Third Party Liability information requests to MCNA members in error.
If an MCNA member should call your office inquiring about this letter, please advise the member that if they have no other insurance they should simply write "no other coverage" on the letter and return it. The member's coverage or benefits will not be affected. Members can call the Arkansas Medicaid Member Hotline for additional information at 1-800-482-5431.
Updated Provider Manual Effective March 27, 2019
Posted: March 12, 2019
A new version of the Arkansas Provider Manual will go into effect March 27, 2019, which includes state-approved changes to select fees in the Adult Plan. For an overview of the changes in this version, please view our Provider Bulletin. To download a preview copy of the new manual, go to http://manuals.mcna.net/arkansas?v=1.7. The current Arkansas Provider Manual is always accessible at http://manuals.mcna.net/arkansas. Please contact your Provider Relations Representative for additional information regarding these changes.
MCNA Provider Manual Updates in Arkansas
Posted: January 21, 2019
MCNA is hosting online webinar training sessions on Thursday, February 7th, Tuesday, February 12th, and Wednesday, February 27th to discuss Provider Manual Updates in Arkansas.
All webinars are available in either a 10am-11am or 2pm-3pm session.
Click here to download a copy of the training presentation.
To RSVP
Please RSVP if you would like to attend the online webinar session. Email ArkansasSeminars@MCNA.net with your name, contact information, office information, and the session time you would prefer. Webinar access information will be emailed to you on the day of the webinar session.